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CUSTOMER CONFIDENCE Rest assured that your order is personally monitored at all stages from the moment you click to send your order to the point of delivery.
As soon as your order is received, during the UK working day, it is processed and checked. At this point we will raise any queries should that be necessary.
Once processed your order is confirmed to you by e-mail as accepted. Your gift is packed with your gift card written.
WHERE THE DELIVERY IS TO A PRIVATE ADDRESS AND FOR SOME BUSINESS ADDRESSES, WE WILL PROBABLY CALL THE ADDRESS TO CHECK THERE IS SOMEONE TO RECEIVE AND SIGN FOR YOUR GIFT BEFORE SENDING OUR COURIER. Delivery will be delayed until contact can be made.
Your gift is despatched. The delivery will be made as soon as possible. This may be sooner than the four hours allowed according to the delivery location and the traffic on the day. We check that all orders have been delivered and confirm delivery
GIFTS CONTAINING ALCOHOL
Gifts containing alcohol and may only be purchased by an adult over the age of 18 years old. They may also only be sent to an adult over the age of 18 years old or for consumption by a person over the age of 18 years old. We understand that by placing an order each customer has read this statement and confirms their agreement to these terms. UK customers will need to complete a once only additional part to our order form to verify their age.
BANK HOLIDAYS & MAIN OCCASIONS Please check information link on left of each page for changes to normal delivery. sitemap
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