INTRODUCTION TO ORDERING
> USING OUR CUSTOMER SERVICE CENTRE
We appreciate
that as the use of the Internet grows, many people
will be experimenting with using websites for the
first time and placing their orders online. We have
designed our website, with the assistance of our extensive
and helpful notes, in our Customer Service Centre,
to make the ordering process as clear and straight
forward as possible.
Throughout our Customer Service
Centre, most of the pages have been designed with
"LINKS DOWN THIS PAGE" at the top
of the page to help you move around that page plus
further links to return to the top of that page.
You may return to the Customer
Service Centre home page through links "back
to customer service centre"at the top and
bottom of the page at any time. At the bottom of each
page we provide links to "related pages"
where you will find further information.
We present the information in
this section as a tour or quick reference. Help is
at hand from choosing your gift to filling in your
order form. We explain the criteria for the best use
of our service with reference information to help
you convey your wishes, allowing us to turn them into
the reality that creates that magical sensation for
the occasion.
INTRODUCTION TO ORDERING
> GIFTSERVICE AIMS
We aim to offer a comprehensive, expanding range of
quality gifts, which will appeal to a wide range of
customers suitable for many diverse occasions, precisely
delivered to a wide range of locations.
INTRODUCTION TO ORDERING
> GIFTSERVICE APPEAL
We consider that our versatile range of products
and services will captivate our very diverse range
of customers, who contact us on a global basis.
INTRODUCTION TO ORDERING
> GIFTSERVICE EXPERIENCE
Building on years of working in the floral gift business,
we have acquired vast experience through our continuing
telephone order service. We have gradually developed
our present website, providing
our latest streamlined online ordering.
INTRODUCTION TO ORDERING
> DIFFERENT WAYS TO ORDER
We realise that not everyone may want to order online,
especially when they first start using the Internet.
We respect the fact that some customers will prefer
to use our website for information, as a catalogue,
still placing their orders by telephone or fax. We
do, of course, offer an extensive telephone order
service to cater for your needs. see links below.
INTRODUCTION TO ORDERING
> CHOICE OF HOW TO ORDER
As with many things in life today, the choice is yours.
We would however urge you to give our online ordering
a go. We hope we have covered the answers to most
possible questions throughout our Customer Service
Centre information, taking you through each part of
ordering. If you run into problems during our office
hours, give us a call, for immediate assistance, one
of our team will be pleased to help you. Alternatively
you can e-mail us at any time and we will reply at
the earliest possible opportunity.
INTRODUCTION TO ORDERING
> SECURE ORDERING
Every order form is processed through our secure server
facility to give maximum security to all your order
information.
INTRODUCTION TO ORDERING
> GIFTSERVICE ORDER CARE
We confirm all the main details on all orders received
online. Each order is checked and processed for the
requested delivery details and gifts requested. We
keep in touch with each customer at any stage of the
order process, should we be aware of a problem. Every
customer can be sure of the highest possible level
of efficiency for their order.
INTRODUCTION TO ORDERING
> MAKING THE DECISION
We hope that we may have inspired some confidence
and stirred up some brovado and enthusiasm or maybe
you'll just say "what the heck" and give
it a try. Why not try placing your order now. Please
remember we have hundreds of satisfied customers behind
us, many of them coming back to order on a regular
basis.
We will look forward to receiving
your order.
links to related pages
welcome
to our website > gift catalogue
ways to
order > telephone orders
ways to order
> fax orders
contact
information > contact us
security &
privacy > secure ordering
contact
information > enquiry service
contact
information > feedback
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