Telephone service operates from 8.30am and 4.30pm, Mon - Fri. For enquiries and contact out of office hours, please send an e-mail to: sales@giftservice.co.uk (please note mail will be read at most times) click here for the customer service centre click here for more info on how to contact us find out more about us click here to e-mail us click here to return to home page. click here to view previous orders and edit your details
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Security of Recipient Details

SECURITY OF RECIPIENTS INFORMATION > RECIPIENT NAME & ADDRESS
SECURITY OF RECIPIENTS INFORMATION > RECIPIENTS PHONE NUMBER
SECURITY OF RECIPIENTS INFORMATION > RESTRICTED USE CONTACT NUMBERS
SECURITY OF RECIPIENTS INFORMATION > ORDER DETAILS

SECURITY OF RECIPIENTS INFORMATION > RECIPIENT NAME & ADDRESS
We require quite a large amount of information to be supplied on our order form to allow the most efficient processing of your order. Most of this information remains confidential.
As the name and address information for the recipient, required on the order form, will be used in a direct and practical way to achieve delivery it will not be possible to maintain any idea of security with this information.
It should however be mentioned that it will remain the policy of the giftservice.co.uk not to sell or pass on recipients details to any other business or individual.

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SECURITY OF RECIPIENTS INFORMATION > RECIPIENTS PHONE NUMBER
The recipients telephone number will be passed to our UK or Internationally based florist to allow them full contact for delivery. Where an order, such as a fruit delivery, is being made by courier, the courier may be given the recipients phone number.
For all other orders, mostly being delivered by Royal Mail, the recipients telephone number will remain at our dispatch department or just in our office for follow up purposes in the event of an order problem or non delivery where the recipient was not at home.

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SECURITY OF RECIPIENTS INFORMATION > RESTRICTED USE CONTACT NUMBERS
It is very important to the smooth running of our service that we have a correct telephone number for the recipient which will be answered, especially on the requested day of delivery. If you are reluctant to supply a contact number because the number is ex directory please try to supply a mobile number for the recipient or a close relation or friend based at or very near to the delivery address.
If you supply a number where the recipient may be concerned about security and you indicate in the extra information box on the order form we would take extra steps to withold that number and just keep it in our office for an emergency. If the number had to be used it would be used with caution and certainly not publicised.

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SECURITY OF RECIPIENTS INFORMATION > ORDER DETAILS
It remains our policy to keep all order details as secure as possible. We will not pass on to any other party details of the gifts delivered or who they have been delivered to.
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links to related pages
Royal Mail > postcard identified
contact information > contact us
 
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