RECIPIENTS ADDRESS
> WHERE TO ENTER THE RECIPIENTS ADDRESS
Moving down the order form we move to the next line
which is entitled "Address". Here we have
two lines to accomodate the main address details.
RECIPIENTS ADDRESS
> ADDRESS INFORMATION
We would like you to enter the main address details
in these two lines. The address details will include
information such as the house name or number, business
department, business name, building name or number,
road, village (enter village here, where a town appears
in the address)
RECIPIENTS ADDRESS > INFORMATION NOT REQUIRED IN
ADDRESS BOX
Further information which will not normally appear
in the first two or three lines of an address should
not be entered in the address box but subsequently
entered in the boxes that follow down the form.
RECIPIENTS ADDRESS > VILLAGE
IN AN ADDRESS
If a village appears in the address but there is no
obvious town in the address that village should be
shown in the town box.
If a village appears in the
address and there is also a town in the address you
should enter the village in the address box and the
town in the town box.
If there are two villages in
the address and no town, enter the larger village
in the town box and the smaller village in the address
box.
RECIPIENTS ADDRESS > INCORRECT
ADDRESS
Once your order is received, we will check the recipients
address against our postal address checking system.
If there any major differences which give us cause
for concern we will contact you to check the address
providing there is suficient time within the timescale
for dispatch.
Where there is insufficient
time to check or where we have tried to contact you
receiving no reply, we will proceed with your order
using the information you have supplied.
We must state that all orders
will be dispatched in good faith using the recipients
address as supplied by you, our customer. We will
not be responsible for any problems which occur as
a result of any incorrect recipients address supplied.
We reserve the right to charge further administration,
product, packaging or delivery costs, to rectify a
problem resulting from an incorrect recipients address
supplied.
RECIPIENTS ADDRESS > ADDRESS
CHANGED BY OTHERS
Your gift will be dispatched by our service to the
recipient at the delivery address. The address details
will be checked as much as possible as detailed above.
Whereas we will always do all we can to ensure the
correct delivery of your gift we are unable to accept
responsibility for the actions of other parties outside
of our control once your gift has left our dispatch
department.
Example: Your gift is addressed
to a student at a University for delivery towards
the end of term. It arrives at the University post
room and someone at that post room re addresses the
gift to the home address on the assumption that the
recipient has gone home. The gift is delayed but arrives
at the home address later than requested.
Example: Your gift is addressed
to someone at their work address and is received at
reception where a member of staff re directs the gift
to another part of the business. The delivery is delayed
causing a lot of searching to locate the gift.
RECIPIENTS ADDRESS > RECIPIENT
NOT AT THE DELIVERY ADDRESS
When a gift is addressed to a specific delivery address
we will expect that gift to arrive at that address
at some point during the working day for delivery.
We understand that there may be a problem if the recipient
is not at that address on that day but we will be
unable to change the delivery address once the gift
has been dispatched.
Example: A gift sent to someone
at their work address. They are suddenly off sick
for that day at short notice and not at work. The
gift will still arrive at the work address. We might
hope that a work colleague would accept the gift and
arrange to forward it to the recipient or keep it
for their return.
RECIPIENTS ADDRESS > FURTHER
ADDRESS INFORMATION
We have produced a series of pages within the "delivery
information" section which deal with all aspects
of deliveries to specific delivery locations. Wheras
many details required are similar each location can
require different extra information. Please use the
links below.
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