PRICES & CURRENCY > PAYMENT IN STERLING
All prices displayed on our website are shown in pounds sterling.
All orders, for all customers, wherever they are and whatever their normal
local currency, are charged by us in pounds sterling.
PRICES & CURRENCY > CURRENCY CONVERSION
We rely on the cardholders card company, responsible for the cardholders
card which has been used to pay for your order, to covert the charge into
the local currency in the billing country.
We must state that we have no influence over the rate of exchange or
any additional costs involved. These costs, where and if they occur, will
relate to any card company or exchange costs, will be borne by the cardholder
and ultimately the customer.
We wish to point out that exchange rates can change on a daily basis,
sometimes more often. Different rates of exchange could apply to an order
if it is part charged on one day and then part on another day, as a result
of order amendments. This could result in different charges appearing
on your statement.
The same could apply to an order being charged on one day and in the
unlikely even of a cancellation being refunded on a different day. As
our orders are all charged in sterling they would be refunded in sterling.
The refund made would be at the agreed amount in sterling. If we are refunding
the full order value, we do not guarantee that the original amount charged
in local currency will be refunded, only the agreed amount in sterling.
There could be a difference in the amount originally paid in local currency
and the amount refunded in local currency. This difference could be less
but you might even get more back!
PRICES & CURRENCY > CHARGING YOUR ORDER
It is part of our order system that all orders are charged as they are
processed before they are confirmed to each customer as proceeding. We
are not prepared to delay orders or manipulate the time of charge.
PRICES & CURRENCY > LINE ENTRY ON YOUR STATEMENT
All transactions are processed by our sales advisors in our offices. Your
card statement will show the charge being made by our main business name
of "Rose Petals Florist" in Salisbury, England. Please consult
the "about us" page for further contact information.
PRICES & CURRENCY > PRICING POLICY
Most of our gift prices shown on our website are fully inclusive of all
costs. Each price will be charged to include, the gift price, carriage
and value added tax, at the current rate, as and where it applies and
is appropriate. Additional charges may apply, see note below.
PRICES & CURRENCY > EXCEPTIONS TO PRICING POLICY
There may be exceptions to this policy where additional services are supplied.
One example of this is the delivery service for certain International
Countries for deliveries to out of town areas where extra delivery charges
may apply. These charges are explained separately. see list below
Another example would be where extra gifts or services are supplied
at a customers request. This could be speedier or timed delivery of an
order, the inclusion of extra gifts in a delivery which increased the
parcel weight resulting in higher delivery charges.
Each customer will be made aware of additional charges where they apply
or have been agreed.
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