PAYMENT CARD DATES
& ISSUE NUMBER > WHERE TO ENTER THE PAYMENT
CARD DATES AND ISSUE NUMBER
Please go to
the "Payment Details" section of the order
form. The payment card start date, issue number
and expiry date should be entered in the lines after
the "Name on Card"
PAYMENT CARD DATES &
ISSUE NUMBER > PAYMENT CARD START DATE
The "Start Date" is the date, normally
the first day, presumed, of the month when the card
starts its active life. Please make sure that this
date has already passed and that the card is active.
If the start date is not shown,
please leave blank.
The card will normally show
the month and year, not an actual full date. For
the month starting April 2003, it may be written
as 04/03 or if in USA possibly 03/04 or April 2003
on the actual card.
Please enter this date as
"04/03" You will notice we indicate on
the order form that entry should be as MM/YY. It
is important that the month comes first followed
by the year. This is especially important now
as we enter the first few years of the new century
with a two digit month number similar to a two digit
year number.
The electronic payment card
system will only read what we tell it. If we have
the numbers around the wrong way it will just reject
the sale.
PAYMENT CARD DATES &
ISSUE NUMBER > PAYMENT CARD EXPIRY DATE
The "Expiry Date" or "Expiration
Date" is the date, normally the last day, presumed
of the month when the card finishes its active life.
Please make sure that this date has not aleady passed
and that the card is still active. If the expiry
date has passed you will need to look for your new
card which should have arrived a few weeks earlier
or consult your card company/bank. We cannot accept
out of date cards. Please do not alter expiry dates.
The card will normally show
the month and year, not an actual full date. For
the month ending September 2005, it may be written
as 09/05 or if in USA possibly 05/09 or September
2005 on the actual card.
Please enter this date as
"09/05" You will notice we indicate on
the order form that entry should be as MM/YY. It
is important that the month comes first followed
by the year. This is especially important now
as we enter the first few years of the new century
with a two digit month number similar to a two digit
year number.
The electronic payment card
system will only read what we tell it. If we have
the numbers around the wrong way it will just reject
the sale.
The order form requires an
expiry date, this box may not be left blank.
PAYMENT CARD DATES &
ISSUE NUMBER > PAYMENT CARD ISSUE NUMBER
An issue number is not required for most Visa, Amex,
Diners Club or Mastercards.
The "Issue Number"
is required for most Switch card transactions and
all Solo card transactions. This may be found as
a single digit, 3 or as two digits such as 03 or
15. It is not usually a very long or high number.
It can be a zero.
In the UK we find that most
Switch cards do have an issue number and where it
is shown on a card the sale cannot be completed
without that issue number in its exact and correct
form. Some Bank of Scotland numbers do not have
an issue number.
If the number is missing or
an incorrect number is used, the whole sale with
not work.
If there is no issue number
shown on your card you can leave the box blank or
enter the word "none"Please do not
enter a zero if you have no issue number.
PAYMENT CARD DATES &
ISSUE NUMBER > INCORRECT CARD DETAILS
Whilst we expect that most customers will supply
and fill in their card details correctly, some errors
do occur from time to time. Details can be misread
or mistyped.
Where we receive an order
with incorrect card details we will be unable to
process and confirm that order until those details
are clarified and corrected.
Every effort will be made
to contact the customer by e-mail or telephone for
UK customers to check the details concerned. We
can only proceed when we are able to clarify the
situation. We cannot accept any responsibility for
any delays, disappointments, criticism, complaint
or request for compensation arising from such a
delay.
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