WORKING DAYS > WORKING
DAY DEFINITION
A "working day" is a day of the week when
a viable and guaranteed delivery can be made for the
product or service concerned.
WORKING DAYS > WHICH DAYS
ARE WORKING DAYS?
We consider the main days of the week to be working
days unless there is a public holiday.
These days are: Monday, Tuesday,
Wednesday, Thursday and Friday.
WORKING DAYS > WHICH DAYS
ARE NON WORKING DAYS?
We consider the following to be non working days:
(Saturday see next note), Sunday
and all UK Public and Bank Holidays.
Please note: International deliveries
will be subject to normal holidays and weekend practices
in that country plus the influence of UK working to
process your order. (see link below)
WORKING DAYS > SATURDAY
AS A WORKING DAY
We have a slight grey area with how we look at
Saturdays.
Strictly speaking we class Saturday, for several of
our gifts, as a non working day. The classification
will further depend upon the type of gift we are looking
at.
We use the Royal Mail Special
Delivery Service for most of our gifts. The Royal
Mail do not recognise a Saturday as what they call
a "working day" This means that deliveries
could be made but are not guaranteed. Such deliveries
could arrive on a Monday. Where an order is booked
in advance we would recommend delivery on a Friday
rather than the Saturday. We can gurantee Friday delivery
for these orders.
Our UK florist delivery service
will recognise Saturday as a "working day"
in most areas. We do however have some areas of the
country where delivery may not be possible on a Saturday.
Our fruit delivery service will
recognise Saturday as a working day, only in respect
to pre booked deliveries, to be made on a Saturday.
This service is subject to our acceptance of your
order. There will be an additional Saturday Delivery
Surcharge on all orders specifically requesting a
Saturday delivery.
Internationally most of our
florists will treat a Saturday as a working day. Please
note that other days of the week can be non working
days in some countries.
WORKING DAYS > CUT OFF
TIMES
Every gift product provided through our service is
subject to cut off times. A cut off time is the last
time, on any one day, we can receive your order, to
guarantee delivery in the next normal delivery day.
When placing your order you
should check the relative UK time at that moment.
We have calculated the cut off times which are displayed
in our soonest delivery chart.
If your order is received after
a cut off time for that product, the delivery date
will be confirmed as being in the next possible delivery
day.
WORKING DAYS > USE OF
WORKING DAYS
We use the term working days to discribe and calculate
the next possible delivery day. In most cases we talk
about delivery on the next "working day"
or this can be two working days.
To establish when the next working
day will be you must check the relative UK time at
which you are making that decision. Our soonest delivery
chart will help with this decision.
As a simple check, if you are
before the cut off time, for that product, for today,
it can be delivered on the next "working day"
An example of this would be:
A fruit basket ordered at 11:00
hours UK time on a Tuesday would arrive during the
next "working day" on the Wednesday.
Alternatively:
A Jigsaw Puzzle ordered at 15:00
hours UK time on a Wednesday would arrive during the
next "working day" on the Friday.
Alternatively:
A fruit basket ordered at 12:00
hours UK time, before the cut off time, on a Tuesday
for delivery in Australia should arrive within three
working days on the Friday. The three working days
here are Wednesday, Thursday and Friday.
The same basket ordered at 15:00
hours UK time, after the cut off time, on the same
Tuesday would arrive on the following Monday.
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